An AT&T service-desk manager said their division's office consolidation plan accelerated after a companywide survey found declining worker engagement.

Each employee whose job is heading out of state is offered a $20,000 relocation allowance. “And let me send an additional message to AT&T: You got a big tax cut,” said U.S. Senator Richard ...

AT&T closed 44 call centers and ended 16,000 call center jobs across the country since 2011, according to a CWA report. In Ohio, Michigan, Wisconsin and Illinois, the company laid off 2,300 ...