While many leaders increasingly rely on business messaging platforms like Slack and Teams to communicate with others in their ...

Figuring out how to start an email - especially when you're writing to someone you don't know very well - can be a real challenge. Is "Hey" too casual? Is "Dear" overly formal? Is "Morning!

“Your email greeting and sign-off should be consistent ... author of The Essentials of Business Etiquette. If you want to appear professional, refrain from using exclamation points.

"Many people have strong feelings about what you do to their names and how you address them," Barbara Pachter, a business-etiquette ... on a handful of common email greetings.