MANDAUE CITY — A 23-year-old call center agent died after his motorcycle collided with a firetruck en route to a massive residential fire in Sitio Talong, Barangay Paknaan on Sunday evening, March 23.

The Cyber Crime Wing (CCW) of West Bengal Police on Wednesday said that it has busted a fake call centre in the Lake Town area of Kolkata and arrested 21 people, including four women. In a statement, ...

21 arrested after illegal call centre busted in Kolkata Fraudsters posed as Australian broadband officials Used remote access with foreign IPs to dupe Australians The West Bengal Police's cybercrime ...

KARACHI: A local court on Wednesday remanded journalist Farhan Mallick to Federal Investigation Agency's (FIA) custody for five days in connection with a call centre fraud case. The journo was ...

6. Edmonton’s top three centre forward prospects in the summer of 2024 according to The Cult of Hockey were Sam 0’Reilly, ranked #2 overall, who has had a solid year in London of the Ontario ...

empowering your contact centre as a brand guardian. We maximise agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated ...

The SDR Agent is live on Otter’s website and companies interested in purchasing it will need to contact Otter directly. Otter says it’s also planning to release additional Agents “in the ...

Defence Minister Phumtham Wechayachai, who also chairs the National Security Council, noted that call centre scam operations are shifting from Myawaddy in Myanmar to Cambodia and Vietnam, The Bangkok ...

PUTRAJAYA, March 22 — The Malaysian Anti-Corruption Commission (MACC) has arrested another agent at a vehicle inspection centre on suspicion of accepting bribes to obtain queue numbers to speed up the ...

In the contact centre industry, Agentic AI contributes significantly to three areas: customer experience, service delivery cost, and the role of human agents. Enhancing customer experience ...

Sources have told TEAMtalk that Newcastle have made contact with the agents of the Bournemouth central ... The 19-year-old Spain Under-21 international centre-back has a release clause of £ ...

Estate agents are lining up behind Rightmove in urging the government to extend the existing stamp duty relief thresholds. According to a survey from GetAgent.co.uk, 86% of agents support extending ...