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Calabrio Unveiling Record Number of AI-driven Features to Accelerate Contact Center Efficiency and Customer Service Satisfaction
More than 70 new WEM features for Calabrio ONE suite being introduced in six-month period ...
Microsoft says AI agents will make every employee an "agent boss" — after Bill Gates claimed AI will replace humans in most jobs
Microsoft's Work Trend Index shows that 33% of leaders may cut jobs, while 78% still plan to recruit for AI roles.