When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no such policy existed, and Sam was a bot. The AI model made the policy up, ...

Here's a ChatGPT guide to help understand Open AI's viral text-generating system. We outline the most recent updates and ...

The Social Security Administration is introducing a new chatbot for employees powered by generative artificial intelligence, ...

The Dartmouth study is an early sign that specially built tools using generative AI can be helpful in some cases, but that ...

MIT and OpenAI teamed up to study how AI chatbots are making people feel. Where users ended up depends on where they started.

Chatbots—those little text bubbles that pop up in the corner of so many consumer sites—have long been a fixture in the ...

With therapy waitlists stretching for months and the cost of mental health support inaccessible to many, more and more people are turning to Artificial Intelligence (AI) platforms for emotional ...

Romantic relationships with A.I. chatbots are commonplace enough that coverage has shifted to their tragic downsides. My newsroom colleague Kevin Roose reported on the death by suicide of the ...