A new tool from student debt coaching and optimization platform Candidly aims to offer workplaces more personalized financial ...

Chatbots possess distinct virtues but also critical trade-offs as aides for boosting mental wellness. Read more at ...

Operational excellence and financial efficiency — to put it politely — are table stakes in a private equity setting and laid ...

No matter how useful ChatGPT can be, there are things you shouldn't use it for, such as seeking medical assistance or ...

Chatbots evolve beyond cost savings. Once seen as call deflection tools, today’s bots are brand touchpoints powered by large ...

AI can boost productivity, but it can also derail your entire operation. From fake legal advice to customer service ...

Conrad, a video journalist, had set out to test a bold claim from Replika’s CEO: that the AI companion app could “talk people off the ledge.” Replika, like other popular AI chatbots, markets itself as ...

Based on its bold changes and quiet denials, CBA – which has invested significantly in AI in recent years, including ...

As more people turn to AI for immediate mental health support, evidence suggests chatbots can be helpful. But experts have some warnings.

A council worker helped feed an AI tool her expertise so it could answer questions she was asked on a daily basis, in her ...

From false arrests to deepfakes and job loss, real stories of AI fails in 2024-2025 reveal why stronger protections are ...

Discover how brands use conversational AI to enhance empathy, trust, and personalized support without losing the human touch ...