Customers can get a new phone from AT&T when they purchase a plan ... Once you’ve done that, you can sign in and access your AT&T Wireless account. Who owns AT&T Wireless? AT&T Inc. owns AT ...

TAMPA, Fla. (WFLA) — Some Verizon Wireless customers will see their phone bills increase next month. Verizon is reducing its Auto Pay discount from $10 per month to $5 per month for customers on ...

The hot new status symbol in customer service: a phone call with an actual human. There are a lot of ways you might characterize customer-service calls: frustrating, time-consuming, annoying.

Good news for call center operators who are worn down by hostile customers with unreasonable ... to change the voice of a person over a phone call. Toshiyuki Nakatani, a SoftBank employee ...