In November 2024, the designation of Clerks was changed to “Customer Service Associate” (CSA) and this change in designation ...

As many as 58% of business leaders say that AI chatbots will be the most significant innovation in the next five years. But this shouldn’t mean losing the human element entirely. Successful customer ...

One former Big Law lawyer who helped to organize an associate open letter to law firms, Rachel Cohen, said some associates in various law firms are considering a recruitment strike in which they ...

Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone.

However, not everyone appears pleased with the development; an associate at Skadden Arps sent a firmwide email submitting a conditional notice of her resignation should Skadden continue to remain ...

Jodi Daniels is a privacy consultant and Founder/CEO of Red Clover Advisors, one of the few Women’s Business Enterprises focused on privacy. Like most technologies, AI is a double-edged sword.

Vortex narrowed it down to five last week. We're meeting those candidates ... so Megan took this need into her own hands. This act of service was done without any financial assistance, starting ...

Dan previously worked as a news associate at The Associated Press in Philadelphia, and later as local editor, breaking news editor and eventually manager at Patch, overseeing the company’s ...

Another alleged associate of Jamestown drug kingpin Joseph ... a gun while he was engaging in sales between 2017 and May 2022. Five other alleged associates of Zaso were indicted last month ...

MILWAUKEE, March 13, 2025 /PRNewswire/ -- Industry-leading insurtech Zywave has won five Stevie Awards in the 19 th annual Stevie Awards for Sales & Customer Service. The recognition includes ...

Retired Lieutenant Colonel LadyHawk Freeman, an Oceanside veteran, is looking back on her extraordinary 24-year military career that involved service in or with five branches of the United States ...