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With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

Homeland Security Secretary Kristi Noem, whose agency oversees the Secret Service, said on X that DHS ... Below we look at what it could all mean. Comey claims that he came across the shells ...

said on X that DHS and the Secret Service were "investigating this threat and will respond appropriately." But why has the post attracted so much criticism from Trump’s supporters? Below we look at ...

There was a time, not too long ago, when customer service carried a certain elegance ... many businesses have deprioritized the human touch. That means fewer trained team members, more generic ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

Nintendo does give users some other options to resolve issues through, such as contacting customer service, about which the company says, "Most matters can be quickly resolved in this manner to ...

A retired hairdresser battling a string of serious illnesses has told how the kindness of an Asda store worker “meant the world” to her after she became overwhelmed on her weekly shop.