With the next Platinum Service Awards scheduled for Oct. 22, the Boca Chamber of Commerce is on the lookout for the next ...

OPPO continues to deliver reliable support to its loyal customers as it further reimagines the experience with hospitality ...

Volunteer extraordinaire David B. Sullivan has long had customer service in his blood.

In an increasingly crowded marketplace, merely selling a product or service is no longer enough. Consumers are seeking ...

According to a new market research report published by Credence Research, the global Sports Hospitality Market was valued at ...

In today’s consumer-driven economy, where customer loyalty is fragile and digital feedback travels faster than ever, companies are leaving no stone unturned to monitor their service quality.

Study explores how service robots and human staff are perceived under different levels of service uncertainty in hospitality ...

The latest electronic point of sale systems are the missing link between guests and speedy service across restaurants, bars ...

Regardless of the cause, however, in hospitality, the customer experience is everything. The quality of face-to-face ...

The size of the fresh issue is up to INR 7,596 million. All the proceeds of the IPO (after IPO-related expenses) will accrue ...

As Africa strives to diversify its economic base and stimulate inclusive growth, the tourism and hospitality sector is ...

Khai-Jeh Worrell got his first taste of the hospitality industry serving ice creams. The 29-year-old’s first job in the field ...