To connect with Expedia Customer Service, one-touch dial dial 1-888-540-1069 and follow the automated instructions to reach a ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

TCN has strategically expanded its global teams across key regions, including EMEA and APAC, strengthening its presence and ...

THE biggest customer service bugbears include rubbish hold music, no option to call back if you get cut off – and not being able to speak to a real person. A poll of 2,000 adults revealed ...

A class of consumers claims Google violates the California Invasion of Privacy Act, which prohibits the unauthorized ...

Huijun Long received a notification on the Virgin Plus app that her service with the company had been cancelled. Turns out, her phone number had been 'mistakenly transferred' to a Bell Mobility ...

A handful of Bank of Greene County customers fell victim to a phone scam over the weekend where the caller, claiming to be a ...

LiveAgent is a helpdesk solution for improved customer service, that includes the ability to route and work with phone calls in its more expensive plan. At the basic level LiveAgent is a CRM ...

SAN FRANCISCO (CN) — Google must face claims it illegally snooped on customer service phone calls with its artificial intelligence tool, a federal judge in California ruled Monday. A class of ...

If you're over 55 years old, you can save money on having a phone plan on T-Mobile, Verizon or even small carriers like Mint.

Artificial intelligence is now in dealers’ website chatbots, text and voice assistants, sales lead tools, repair schedulers, ...