The new system is supposed to bring the service up to speed, including better customer service and more communication ... If ...

A group of Palisades fire victims allege that an energized LADWP electrical tower started a second ignition when it was knocked down at 10:30 p.m. on Jan. 7, approximately 12 hours after the fire ...

It does not necessarily reflect the view of The Herald. Mobile operator EE has confirmed it is working to fix service issues which have left some customers without phone signal and unable to make ...

To access Amazon’s Customer ... Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331. When customers call this number, a bot picks up the phone and ...

Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone.

The settings on your phone can help you get better cell service, but there are other tricks for improving your reception without even touching your phone's software. Turning your phone's ...

Would it be a flip-style phone, or perhaps a notebook styled one? Everything we've heard about the potential iPhone Flip is summarized below so you can get a top-level view of the state of the ...

WEST HOLLYWOOD—On March 18, the city of West Hollywood announced that the Los Angeles Department of Water and Power (LADWP ... services are accessible by phone at (323) 848-6400 and via website ...

Is this the experience you want for your customers? Understanding what the best customer service journey looks like can be challenging. With so many tools and services available—not to mention ...

Jodi Daniels is a privacy consultant and Founder/CEO of Red Clover Advisors, one of the few Women’s Business Enterprises focused on privacy. Like most technologies, AI is a double-edged sword.

After creating the illusion that he was retrieving account information and diverting the customer's attention to the phone unlocking process ... but that might have been lip service. That's because ...

The Los Angeles Board of Water and Power Commissioners postponed a decision Tuesday on a $700,000 private security contract for the department’s general manager after Mayor Karen Bass requested ...