Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...

By Kenrick Cai SAN FRANCISCO - Verizon said an AI assistant for the company's customer service representatives built using ...

I probably do not have to tell you how difficult, if not impossible, it is to get in touch with a customer-service representative nowadays. Companies have downsized and phased out call centers in ...

A Kuwaiti citizen was compelled to confess to insulting a customer service representative after being shown a recorded clip ...

NYSEG will meet with customers at the Campbell Fire Department to discuss billing concerns and receive feedback.

The court heard the “f..off” incident happened towards the end of a night shift in the early hours of January 27th last when ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...