Customer service can make or break a business. Put yourself in the shoes of a customer; you’ve encountered a problem with your product and need to contact support. If you get a resolution quickly, you ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

A month later, your bill comes. And it's bad news. Unfortunately, that seems to have happened to one Verizon customer: burned by a Verizon representative who was actually trying to help them save ...

Jodi Daniels is a privacy consultant and Founder/CEO of Red Clover Advisors, one of the few Women’s Business Enterprises focused on privacy. Like most technologies, AI is a double-edged sword.

An AT&T customer has narrated an incident that ... They also complained to the manager, who assured them that the representative would be facing repercussions, but that might have been lip service.