Customer service can make or break a business. Put yourself in the shoes of a customer; you’ve encountered a problem with your product and need to contact support. If you get a resolution quickly, you ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Representative Harriet Hagemen was booed and ... including altering its phone service to require America’s aging population to verify their identity over the internet rather than by phone ...

An AT&T customer has narrated an incident that ... They also complained to the manager, who assured them that the representative would be facing repercussions, but that might have been lip service.

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“The main responsibility of a customer service representative is to be an advocate for the customer,” Jonathan Fernandez, former customer experience team lead for Catch, a personal payroll and ...