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Talkdesk’s AI platform helps retailers streamline customer service, improve operational efficiency, and integrate with major commerce systems while preparing for future support across social media ...
This shift represents retail media 2.0, where success isn’t about selling ad space — it’s about becoming a true media ...
A new store concept from Lids is a case study in how brands optimize in-person shopping for custom products and related sales ...
By educating employees on phishing tactics, prioritizing endpoint security, and strengthening visibility and control across ...
Only 22% of retail CFOs report having a healthy inventory level. With imports to drop sharply through year end, the stage is ...
It’s fair to say one of the bigger trends in retail media is most certainly the growth in self-service, as the back end of last year saw many leading retailers looking to take better control of their ...
Foot Locker has selected the Ometria customer data platform (CDP ... will empower us to drive more personalized experiences with our customers.” View the Retail Trendcaster Webinar Series on-demand to ...
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Artificial intelligence, 5G networks, and the Internet of Things are used increasingly often in spaces from retail to the ...
Strategic acquisitions in the UK expand Crisp's retail reach globally and extend the offering into food service Crisp, the leading collaborative commerce platform for retail data, has announced ...
Customer service seems to be a dying art. But both Val and Lu deserve 5 stars for friendly, knowledgeable assistance. Shar was working the Customer Service desk at the Home Depot in Arnold ...