News

National Bank of Kuwait (NBK) has once again reaffirmed its leadership in customer service excellence, earning the title of “Best Retail Bank in Customer Service in Kuwait” for 2024 by Service Hero, ...
This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.
KUWAIT CITY, Apr 12: National Bank of Kuwait (NBK) has once again reaffirmed its leadership in customer service ‎excellence, earning the title of “Best Retail Bank in Customer Service in Kuwait” for ...
Talkdesk’s AI platform helps retailers streamline customer service, improve operational efficiency, and integrate with major commerce systems while preparing for future support across social media ...
At Expo 2025 Osaka, which kicks off this weekend, Avatarin, a spinoff from airline operator ANA Holdings, will demonstrate remote customer service at two 7-Eleven convenience stores. Its Newme ...
NEW YORK, April 8, 2025 /PRNewswire/ -- XY Retail, a global leader in next-generation unified commerce solutions, has ...
A new store concept from Lids is a case study in how brands optimize in-person shopping for custom products and related sales ...
NEW YORK, April 8, 2025 /PRNewswire/ -- XY Retail, a global leader in next-generation unified commerce solutions, has announced the launch of its dedicated Customer Success Team (CST ...
By educating employees on phishing tactics, prioritizing endpoint security, and strengthening visibility and control across ...
Only 22% of retail CFOs report having a healthy inventory level. With imports to drop sharply through year end, the stage is ...