Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

As with CCaaS peers, Five9 is well placed to benefit from the massive contact center cloud transition opportunity, with less than 30% of global contact center agents having moved to the cloud as of ...

Oyster reports on top remote roles, highlighting key regions for hiring talent: software engineering, marketing, data analytics, and customer support.

You need more than just a VPN to boost your digital privacy and security. Bundling additional tools with your VPN can be ...

Ford is recalling 312,120 vehicles in the United States due to a defect in the EBB that could result in longer stopping ...

CHIPPEWA VALLEY (WQOW) - Carepool, a transportation software company founded in Madison in 2018, is launching its 24/7 ...

ServiceNow NOW and Salesforce CRM are leading workflow automation platforms, helping enterprises streamline operations ...

Tech companies that are cutting jobs and leaning more on artificial intelligence are also disrupting themselves.

Late last year, the company hired Kelly Steckelberg - who was the chief financial officer of Zoom Communications Inc. (ZM) when the video-conferencing company went public in 2019 - to be its CFO, seen ...

Digital transformation company GFT’s new AI-powered software development tool Wynxx enables banks to deploy cloud and AI ...

AIDC portfolio includes an array of products such as Mobile Computers (HHDs), High-Definition Scanners, Industrial Grade ...

A consortium consisting of General Atlantic and Oakley Capital is nearing a deal to buy Brevo in a deal that values the French software-as-a-service business at about €1 billion ($1.1 billion), people ...