The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

Over the last two decades, customer expectations have gone through an evolution. In fact, 80% say that experience is just as ...

Hyperscaler cloud marketplaces are a fast-growing sales channel for SaaS, software and cybersecurity solutions. So why do ...

Next Communications, a global telecom disruptor specializing in the travel sector and enabling businesses to launch branded ...

LightInTheBox Holding Co., Ltd. (NYSE: LITB) ('LightInTheBox' or the 'Company'), a global online retail company, today announced that it has received positive feedback from customer surveys regarding ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

A well-balanced combination of technology and empathy creates memorable experiences that inspire lasting customer loyalty.

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

Refund processing times vary based on the airline, hotel, or service provider. Generally, it takes 7-10 business days for refunds to reflect in your account. Contacting Expedia customer service is ...

I flew Portugal's national airline, TAP Air Portugal, to Lisbon and Madeira. I experienced multiple canceled flights and ...

Tranont’s Customer Success Team wins Bronze for Department of the Year; Loni Smith wins Bronze for Customer Service Training Professional of the Year Tranont won two Bronze Stevie Awards in the ...

LEHI, Utah--(BUSINESS WIRE)--Tranont won two Bronze Stevie Awards in the 19th annual Stevie Awards for Sales & Customer Service. Tranont’s Customer Success Department was recognized for the ...