Whether you’re the CEO of a company or the head coach of a sports team, success hinges on strategy, both in the boardroom and ...

Microsoft's recent Cyber Signals report reveals that AI is empowering cybercriminals, leading to more sophisticated fraud.

At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

Aqua, a division of Essential Utilities, is hiring customer service representatives for its call center in Cary.

Dani Schlarmann, a recruiter, noticed something fishy about the job applicants. Cover letters and resumes sounded identical. Candidates embellished their experience to match the job description. On ...