Starbucks is training staff on how to de-escalate conflict with people who aren't buying anything as it rolls back its open-door policy
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
AI puts training programs in the spotlight for employee retention
Some workers believe they're being pushed aside in favor of artificial-intelligence products, but they're not ready to give ...
WAMC19d
Are reality TV stars employees? The National Labor Relations Board says yes
The National Labor Relations Board has issued a complaint ... should be considered employees and eligible for labor protections. Sonia Rao covers TV and film for The Washington Post, and like ...
WYSO19d
Are reality TV stars employees? The National Labor Relations Board says yes
The National Labor Relations Board has issued a complaint, arguing that participants on Netflix's dating show "Love Is Blind," where contestants date each other sight unseen, should be considered ...
Investopedia19d
Understanding Non-Exempt Employee Status, Pros & Cons, and Job Types
Investopedia / Ryan Oakley A few factors make an employee non-exempt, such as being entitled to overtime pay, earning less than $684 a week per federal law, and holding executive, administrative ...
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Why employee training a critical investment for organizations
While higher compensation and expanded benefits remain important, companies must also prioritize employee training and development opportunities. This has become especially crucial in the ...