Consumers want a shopping experience that meets their diverse needs at any given time, whether that’s online or brick and ...

Connected Retail Experience Study by Verizon, Cisco, and Incisiv explores how retailers are using technology to transform ...

A bad customer service experience can completely derail your relationship with ... and digital channels. RingCentral RingCX, for example, is a holistic omnichannel solution, ensuring exceptional ...

He is a Temple University graduate and was born and raised in Pitman, NJ. Service was suspended for about an hour on New Jersey Transit's River Line after someone was struck Tuesday morning ...

Jodi Daniels is a privacy consultant and Founder/CEO of Red Clover Advisors, one of the few Women’s Business Enterprises focused on privacy. Like most technologies, AI is a double-edged sword.

Retail sales rose modestly last month, offering reassurances that while consumer spending has slowed this year, it hasn’t buckled. Sales edged up a seasonally adjusted 0.2% in February from the ...

This ruling comes with potentially significant implications for self-service retail stores like Lowe ... potentially increasing their responsibility for customer safety. The case will now ...

"We sincerely regret that this attack occurred." Previously in 2019, hackers stole customer data from DoorDash, resulting in 4.9 million customers, drivers, and merchants having their information ...