Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Google's scam detection system. With the largest share of the search engine market, Google uses AI to detect hundreds of ...

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Google has launched an aggressive campaign against online search scams by deploying sophisticated artificial intelligence ...

Google has added an AI-powered warning system here. When the AI model flags a dodgy notification, you’ll receive a warning with the option to unsubscribe or view the content. You can decide if the ...

Google announced on Thursday that it's rolling out new AI-powered defenses to help combat scams on Chrome. The tech giant ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...

technology – including Google’s Customer Engagement Suite, Vertex AI platform and Gemini models – to improve customer service and ultimately build stronger, more personal relationships with customers.

Optimum has selected Google AI to enhance customer experience because of the transformative capabilities that Google Cloud’s generative AI (gen AI) technology offers. Altice Capex 2022 The ...