A new resource from Info-Tech Research Group reveals how AI is revolutionizing customer service by addressing long-standing challenges such as long wait times, impersonal interactions, and operational ...

That would make the rides potentially more efficient and environmentally friendly, because more people are cramming into one vehicle, and a shared ride could be more affordable than a standard Uber.

Verizon Communications VZ posted solid first-quarter financial results amid weak customer metrics. Wireless service revenue ...