LA residents need to download the new MyLA311 app to keep making service requests on their phones, but officials said it’s ...

Jefferson Parish is trying to allow residents to have in-person meetings with the water department to discuss their high ...

Customer service can make or break a business. Put yourself in the shoes of a customer; you’ve encountered a problem with your product and need to contact support. If you get a resolution quickly, you ...

The Los Angeles Department of Water and Power (LADWP) was cleared of initial blame in the Palisades Fire, despite complaints alleging its power lines sparked spot fires after the blaze began. Ongoing ...

To access Amazon’s Customer Service Help Page, go to the website landing page and click on "Customer Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331.

WEST HOLLYWOOD—On March 18, the city of West Hollywood announced that the Los Angeles Department of Water and Power (LADWP) water connection project is taking place on Santa Monica Boulevard ...

Is this the experience you want for your customers? Understanding what the best customer service journey looks like can be challenging. With so many tools and services available—not to mention ...

Jodi Daniels is a privacy consultant and Founder/CEO of Red Clover Advisors, one of the few Women’s Business Enterprises focused on privacy. Like most technologies, AI is a double-edged sword.

The Los Angeles Board of Water and Power Commissioners postponed a decision Tuesday on a $700,000 private security contract for the department’s general manager after Mayor Karen Bass requested ...

LADWP officials did not disclose which neighborhood ... the nine affected zones within the Palisades community. To see what service zone you're in and the status of water quality restoration ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...