The quasi-independent agency cites a 1911 court ruling in California that says that, absent a contract, utilities aren’t ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Freshdesk also integrates a knowledge base and community forum for self-service, which Freddy AI can draw upon to answer customer questions. Algomo is an AI-first customer support platform focused on ...

The United States Postal Service, facing financial losses and declining mail volume, is undergoing a transformation to cut costs and modernize operations. Despite its challenges, the USPS remains ...

The lawsuit was filed against LADWP and the city of Los Angeles. Attorneys representing the fire victims said they believe power lines fell during the high winds, igniting a second fire about 12 ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos. 73 million Americans rely on Social Security to afford essentials. I visited SSA offices and ...

HELPING HER TO RETIRE. TAMMIE TELLS ME SHE SPENT JUST 45 MINUTES HERE INSIDE THIS ROSS TOWNSHIP EAT’N PARK YESTERDAY, BUT DURING THAT TIME, SHE MET BETTY AND SHE SAYS SHE KNEW SHE HAD TO HELP HER.

Being a customer favorite, however, doesn't necessarily mean a bank is paying high deposit rates. Right now, the best-paying CDs in the country are offering 4.32% to 5.00% APY. And you can earn up ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service centres are at risk. The company said its proposals, including the closure of three UK sites, would affect 7% of its ...