Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.

Frost & Sullivan commends CANGO Mobility for setting a high standard in competitive strategy, execution, and market responsiveness. The company's vision, innovation pipeline, and customer-first ...

The City of Milwaukee has replaced 10,000 lead service lines that connect water mains to properties across the city, officials announced. Mayor Cavalier Johnson called the milestone "meaningful ...

A hole-in-one and an eagle in the space of five holes has propelled Huntingdale Golf Club’s Jack Deftereos-Brennan to a two-stroke lead after day one of the 2025 Victorian PGA Associate Championship ...

This incident highlights the risks of over-reliance on AI in customer service, where hallucinations ... false information—can damage trust and lead to customer frustration.

The Customer Service Associate results will be announced today by late evening. Candidates who have appeared for the mains examination can check the results on the official website of IBPS at ibps.in.

President Donald Trump’s nominee to lead the troubled Social Security Administration told senators Tuesday that he would swiftly improve the agency’s customer service and slash its payment ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

In her role, Dr. Lamptey will lead the largest local public health agency in Canada ... positions including Regional Medical Officer of Health in New Brunswick, and Associate Medical Officer of Health ...