New York State Electric & Gas customers can expect a refund on their electric bills.

It focuses on the internal operations and customer experiences of the two Avangrid-owned companies, and found that underspending on asset management has contributed to NYSEG's poor electric ...

The Hidden Downsides of Doorbell Cameras—and What to Do About Them Missing woman found after surviving weeks in California mountains I've studied over 200 kids—the ones with high emotional ...

First and foremost, call 811 before you dig or log onto UDIGNY.org to have public utilities marked out,” said Jason Marsh, supervisor of damage prevention for NYSEG. “Everyone needs to do ...

NYSEG criticized the Cayuga County Legislature's action Tuesday requesting a state investigation into the utility company's billing practices. In a statement provided to The Citizen, a NYSEG ...

NYSEG encourages customers to show up anytime during the event to meet with a customer service representative. Customers will be helped on a first-come, first-served basis and there will not be a ...

“Communication is key for our customers in the event of an outage,” said Senior Manager Christopher Lafey, senior manager of NYSEG and RG&E’s Energy Control Center in a news release.

Subsidiaries of Avangrid, New York State Electric & Gas Corp. (NYSEG) and Rochester Gas and Electric Corp. (RG&E) operate an extensive infrastructure, including approximately 43,900 miles (70,650 km) ...

According to the NYSEG Outages Map, as of 1:50 p.m., all Broome and Tioga Counties outages have been resolved. 12 News reached out to NYSEG about the cause of the outages and will provide an ...

As residents of northern Westchester and Putnam counties face winter energy bill spikes, representatives of utility New York State Electric and Gas Corp (NYSEG) will be available at customer ...

According to NYSEG's project summary, it will address capacity restraints and the overloading of transformers at the existing substations in Port Byron and Weedsport. If approved, the project ...