BINGHAMTON — Customers of NYSEG and RG&E are being warned about an increase in scams. Customers should never give personal information to callers or individuals they cannot authenticate as a New ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas ...

LOCKPORT, N.Y. (WIVB) — New York State Electric & Gas (NYSEG) is continuing its roll out of smart meters in Western New York. At an open house on Wednesday, customers in the Lockport area had ...

LANCASTER, N.Y. (WKBW) — 7 Problem Solvers continues to receive complaints from NYSEG customers about their high energy bills. It has been a hot topic and a story we've been following since July ...

Randy Brown highlighted the need for transparency and accountability, claiming that constituents have told him multiple times about poor response times from NYSEG when confused about billing or power.

your report originates at a call center and then gets to NYSEG. When a storm is coming, those reports go directly to the team sitting in the storm center in the Mechanicville headquarters where ...

So, we are seeing a lot more usage because of that,” said NYSEG’s Shelby Cohen. “We take seriously our role in ensuring that all market participants adhere to strict rules and requirements ...

NYSEG encourages customers to show up anytime during the event to meet with a customer service representative. Customers will be helped on a first-come, first-served basis and there will not be a ...

On Sunday, a severe storm caused power outages for thousands of NYSEG customers in the Southern Tier. As of Monday morning, nearly 15,000 NYSEG customers in Binghamton, Elmira, Oneonta ...

CHENANGO COUNTY, N.Y. (WBNG) -- According to the NYSEG Outages list, 2,140 Chenango County customers are without power. The NYSEG Outage Map reports that power is estimated to be restored around 9 ...