NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas ...

Randy Brown highlighted the need for transparency and accountability, claiming that constituents have told him multiple times about poor response times from NYSEG when confused about billing or power.

your report originates at a call center and then gets to NYSEG. When a storm is coming, those reports go directly to the team sitting in the storm center in the Mechanicville headquarters where ...

LOCKPORT, N.Y. (WIVB) — New York State Electric & Gas (NYSEG) is continuing its roll out of smart meters in Western New York. At an open house on Wednesday, customers in the Lockport area had ...

So, we are seeing a lot more usage because of that,” said NYSEG’s Shelby Cohen. “We take seriously our role in ensuring that all market participants adhere to strict rules and requirements ...