Randy Brown highlighted the need for transparency and accountability, claiming that constituents have told him multiple times about poor response times from NYSEG when confused about billing or power.

LANCASTER, N.Y. (WKBW) — 7 Problem Solvers continues to receive complaints from NYSEG customers about their high energy bills. It has been a hot topic and a story we've been following since July ...

CHENANGO COUNTY, N.Y. (WBNG) -- According to the NYSEG Outages list, 2,140 Chenango County customers are without power. The NYSEG Outage Map reports that power is estimated to be restored around 9 ...

DELAWARE COUNTY, N.Y. (WBNG) -- On Sunday afternoon, NYSEG reported that more than 1400 customers in Delaware County are without power. According to the NYSEG Outages list, 1,471 customers are ...

So, we are seeing a lot more usage because of that,” said NYSEG’s Shelby Cohen. “We take seriously our role in ensuring that all market participants adhere to strict rules and requirements ...

We spent a morning with New York State Electric and Gas (NYSEG) to find out. The first step, of course, is for the power company to know about the outage. While they have computers (so many ...

On Sunday, a severe storm caused power outages for thousands of NYSEG customers in the Southern Tier. As of Monday morning, nearly 15,000 NYSEG customers in Binghamton, Elmira, Oneonta ...

We continue to receive complaints from NYSEG customers about their high energy bills. It's a story we've been following since July 2024. Trump Targets Fraud Threat with Executive Order What Salary ...

“Communication is key for our customers in the event of an outage,” said Senior Manager Christopher Lafey, senior manager of NYSEG and RG&E’s Energy Control Center in a news release.

New York State Electric and Gas (NYSEG) recently posted a warning to customers to expect higher energy bills in March. (Photo by Kelli Miller) CHENANGO COUNTY — New York State Electric and Gas ...

Recently, a NYSEG representative reached out to explain the many variables of costs, smart meters, how to understand billing statements and more. (Photo by Kelli Miller) CHENANGO COUNTY ...