Congressman Josh Riley says he’s launched an investigation into what he calls soaring energy bills from NYSEG. Riley says ...

New York State Electric and Gas reminded customers Thursday to avoid damaging underground utilities when taking on any outdoor project. April is National Safe Digging Month, and before homeowners and ...

NYSEG employees working on the gas lines on Silver Street in Norwich. (Photo by Sarah Genter) NORWICH — New York State Electric and Gas (NYSEG) has begun a gas line replacement project that will ...

Over the past several weeks, dozens of NYSEG customers in Western New York have reached out to 2 On Your Side with concerns about their recent electric bills. From questions about having a Smart ...

NYSEG responds to the Cayuga County Legislature's call for an investigation into the utility company's billing practices.

(Photo by Kelli Miller) CHENANGO COUNTY — Recently, New York State Electric and Gas (NYSEG) customers in Chenango County and surrounding counties stated their frustrations and concerns over ...

Buffalo, NY (WBEN) NYSEG customers say they were shocked to see a higher electric bill after new smart meters were installed.

ROCHESTER, N.Y. — RG&E and NYSEG are reminding their customers that winter heating protections will soon come to an end, meaning they will legally allowed to shut people’s services off if they ...

NYSEG customer service representatives and members of the Customer Advocacy Group and Energy Efficiency Group will be present to assist customers. New York State Electric and Gas will hold an ...

New York State Electric and Gas reminded customers ... customers must have underground utilities marked to prevent damage, according to a NYSEG news release. “Remember to plan ahead with your ...