Britain’s main energy lobby group has accused the regulator of “unreasonable and unprofessional” behaviour, including contacting energy company staff at 6pm on Fridays, exposing a rift at a crucial ...

As the new price cap kicks in, around 22 million customers will be affected, including four million on prepayment meters, ...

The energy regulator Ofgem told BBC's Money Box that it is writing ... email the supplier to explain and has a copy of an example letter people can use as a template.

Ofgem is facing growing calls to refund UK households after analysis suggested energy infrastructure companies pocketed nearly £4 billion in excess profits over the past four years. More than ...

The energy provider, which is rivalled by the likes of EDF, British Gas, OVO, Octopus and more, has spoken out in the wake of the price cap rise being confirmed by Ofgem.

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...