The Oregonian/OregonLive's columnist since 2022, Oram takes first place for stories about a Southern Oregon basketball player ...

Zane Sparling is a reporter covering breaking news and courts for The Oregonian/OregonLive. University of Oregon ...

The point Martin made was how easy it is to keep the same phone number. "Once you're ready to switch text "PAC" to 65075, you'll get a code, you give that to your new provider and that way you ...

Zane Sparling covers breaking news and courts for The Oregonian/OregonLive. Reach him at 503-319-7083, [email protected] or @pdxzane.

Customer service remains one of the most powerful tools ... on effective and speedy issue resolution, yet a significant number feel they do not regularly receive it. Prompt responses are also ...

Amidst heightened public concern about crime in downtown Portland, Portland Police Bureau announced Friday that it doubled the number of officers on its downtown bike squad on Thursday.

Is this the experience you want for your customers? Understanding what the best customer service journey looks like can be challenging. With so many tools and services available—not to mention ...

The St. Helens School District has officially parted ways with former Superintendent Scot Stockwell, four months after news broke that ... released to The Oregonian/OregonLive after a public ...

but rather than celebrate the news, park officials are sounding the alarm. That rise in popularity — a 3% increase over 2023’s numbers, and a mere .4% increase over the previous record, ...

Hundreds of phone calls appearing to come from the Tokyo ... which the caller ID displays the Shinjuku Police Station's main number. The station says it received at least 550 inquiries over ...