The Social Security Administration recently walked back plans to have recipients make in-person visits in order to finalize ...

With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain ...

The Administration launched tools that will "identify suspicious activity in telephone claims by analyzing patterns and ...

So many more people have been calling in recent weeks that customer service representatives ... ve spoken about long waits on hold, dropped phone calls and unfulfilled requests for calls back.

The agency said it's reversing a decision to cut phone services for identity verification after a backlash from seniors.

This man needed to fix a small issue with his bank account, but he preferred doing it over the phone. However, the bank ...

Martin Lewis has issued a warning to anyone with a broadband or mobile phone contract, as a new law change could see you hit ...

The SSA will allow seniors and other recipients to verify their identity over the phone rather than requiring them to make in-person visits ... to be done to improve customer service at the ...

The state Public Utilities Commission has final say over rate hikes for millions of Southern California residents, but all ...

Scammers taking advantage of people trying to do their taxes are on the rise as the April 15 deadline approaches.