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Social Security to Now Allow ID Checks Via Phone

USA TODAY on MSN · 3d

Social Security explains who needs to report to offices, walks back cuts to phone services

The Social Security Administration recently walked back plans to have recipients make in-person visits in order to finalize claims made over the phone.

Social Security’s telephone customer service sucks, acting leader admits. Many senior citizens agree

So many more people have been calling in recent weeks that customer service representatives ... ve spoken about long waits on hold, dropped phone calls and unfulfilled requests for calls back.

WAVY Norfolk on MSN · 4d

Social Security walks back cuts to phone services, announces ‘anti-fraud check’

Telephone remains a viable option to the public,” the agency said, seemingly withdrawing its earlier push for all in-person activity.

TwistedSifter on MSN5d

Customer Was Asked To Visit The Bank If He Wanted To Fix A Minor Problem In His Account, But He Found A Clever Loophole To Get It Resolved Over The Phone

This man needed to fix a small issue with his bank account, but he preferred doing it over the phone. However, the bank ...

4don MSN

Social Security backtracks on in-person identification policy after outcry. Here's what it means.

The agency said it's reversing a decision to cut phone services for identity verification after a backlash from seniors.

26d

Social Security Customers Forced To File In Person. DOGE Is Closing Offices

Starting March 31, benefit claimants will no longer have the option to verify their identity with the SSA over the phone.

21d

Social Security is telling its staff that customer service is about to get a lot worse

Some beneficiaries will now have to confirm their identities in-person to claim Social Security. SSA staff say it's bad news ...

Ask Margar-etiquette about Phone Etiquette with Cashiers

Dear Margar-etiquette, As a customer at a retail or grocery store, I am almost overly annoyed by people being on their phones ...

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