Merwil Gutiérrez had no criminal record when ICE agents detained the 19-year-old outside his home. Now his father, Wilmer, is ...

The Michigan governor’s awkward Oval Office appearance reflected how several Democratic state leaders are cultivating cordial ...

Rümeysa Öztürk's sworn statement was filed alongside a motion from her attorneys seeking her immediate release from detention ...

WhatsApp uses Signal's encryption protocol, so your chats and calls are just as end-to-end encrypted as those on Signal. But ...

Of the more than 100 executive orders Donald Trump has issued since Jan. 20, Executive Order 14165, Securing Our Borders, may ...

Man who had previously left and re-entered multiple times alleges border officials called him ‘retarded’ and boasted ‘Trump ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain ...

A disgraced former Milwaukee cop helped seal the fate of a gay Venezuelan stylist sent to a prison in El Salvador , according ...

To achieve the benefits of intelligent automation, enterprises and IT service providers should adopt intelligent change ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...

Global Study Shows 81% of Customers Still Rely on Direct Interaction with Humans to Fix Issues SALT LAKE CITY [April 10, 2025] – InMoment®, the leading provider of integrated Experience ...