Toast, Inc. shows strength with aligned leadership and a PEG near 1, yet competitive threats cap near-term upside. Read why ...

Looking for a new job doesn't have to suck. There are plenty of great options in our weekly Now Hiring column!

Customer service can make or break a dining experience. It can ruin a perfectly delicious meal or brighten up the most basic of take outs. Now, a new survey has revealed the surprising chains ...

What seemed like an innocent mistake quickly escalated into a debate over restaurant practices, customer service, and privacy. The note, intended for someone else, sparked a conversation about ...

A customer at a pizza place has explained how ... so I don't know what that was about.” The restaurant guest noted that while he “wasn’t even going to complain” about the server getting ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Recently, loyalty programs have been heavily emphasized as a way to drive guest retention, however, the key to building ...

As we start the second quarter of 2025, the restaurant franchising landscape is entering a dynamic and defining chapter.

The Purty Kitchen in Dún Laoghaire includes the perennially popular crowd pleasers as well as new dishes reflecting chef Adam Brack-Sinnott’s New Zealand experiencePicture: Fergal Phillips ...

Restaurateur Keith McNally has named Patti Smith as an 'incredibly rude' diner and claimed the singer would 'belittle' staff ...