Over the weekend, a hacker called “GHNA” claimed to have stolen 270,000 customer satisfaction tickets from a Samsung database in Germany. The data, which was uploaded on a hackers’ forum ...

In 2021, the log-in data was stolen from a computer belonging to an employee of Spectos GmbH, which operates customer experience platforms, including Samsung's service ticket system with the URL ...

Wasting hours on the phone with Samsung with zero outcome after call!!! Never again. Sad Horrible customer service & blacklist my Samsung business, & I did love my Galaxy phone. One last thing ...

Self-declared Louisiana “fur mama” Amy Michelle (@amyyy.michelle) and her partner ditched their “smart” Samsung washer in favor of a more analog-seeming Maytag model. They say they don’t ...

Samsung SDI has become the first Korean battery maker to start supplying 46-series batteries for overseas customers and plans to expand its customer base with this announcement. The company said ...