PHILADELPHIA (CBS) -- How many times have you just wanted to speak to a real customer service person on the phone, but instead ... But as 3 On Your Side Consumer Reporter Jim Donovan found ...

After a viewer spent months fighting to get her money back from AT&T for a service she never used, 10 On Your Side got ...

PHILADELPHIA (CBS) --Nearly every consumer has experienced it at one point or another, but it seems Americans' patience with poor customer service is wearing thin. 3-On Your Side Consumer Reporter ...

(KY3) - Our phone is one of the most expensive things ... Amazon declined our interview request but sent On Your Side this statement: Amazon has a zero tolerance policy for counterfeit products.

He thought by calling customer support, he’d get some answers. Turns out it made the situation worse. That’s when he emailed On Your Side ... a customer service phone number on Google.

SAN ANTONIO - Two men are dead after a fight at a phone repair store on the Northwest side Tuesday afternoon. Police say it was a customer complaint gone wrong. The Bexar County Medical Examiner's ...

SAN ANTONIO – Two men were fatally shot during a dispute over a cell phone at a Northwest Side store, according to San Antonio police. The shooting happened around 3:30 p.m. on Tuesday in the ...

"I couldn't believe it," she said. "Seven On Your Side, thank you. Thank you very much. Because this never would've happened." Servpro states they require all their franchises to perform ...

AUBURN, Calif. — An AT&T business customer and Auburn resident is encouraging others to take a second look at their bill every month. Brad Poore said he a got a call from a spam number ...

Apparently, the customer wanted to get the toppings on the side and the pizzeria was unable to do so. The incident occurred at a Domino’s in Rochester, Minn., last Sunday, My Fox 47 reports.

One Chipotle customer says a worker was “rude” to her all because she asked for a side of guac. Another shared that at his local Chipotle, a worker refused to sell him a side of vinaigrette to ...

This new data from SoundHound pertains to customer interactions handled by the company’s cutting-edge restaurant phone solutions, including those processed by AI phone ordering services ...