A study by Iantorno and Richards (2025), identifies customer service and associate financial planner positions as pivotal for ...

For years, the emphasis in retail staff development centered around product knowledge and point-of-sale systems. While those ...

The Governor of Kaduna State, Uba Sani, has announced some key appointments to his cabinet. This, according to the governor, ...

The primary draw of automated scheduling is that it affords workers more flexibility, which research shows can improve their ...

KinderCare Learning Centers took over sites previously operating as Kids Castle Learning on March 31. The Decatur centers are ...

When Ivan Anderson was told GM wanted to donate a Corvette to his auto students at Brookdale Community College, he had no ...

Rising costs and skill shortages are driving more Australian businesses to outsource roles overseas in a move experts say is ...

Read other notable news from Amarillo area banks, as well as other businesses, here, from awards to promotions and app ...

To ensure performance, longevity, and profit, HVAC techs need to be properly trained on all aspects of heat pumps, or it ...

Even if you have enough retirement savings, you may crave a little passive income or entertainment to fill your days. Though ...

Nick Viall revealed he was 'turned on' listening to wife Natalie Joy’s customer service call, calling the moment a sexy ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...