The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

Sen. Elizabeth Warren (D-Massachusetts) is demanding a formal investigation into the Social Security Administration’s (SSA) ...

However, it appears the agency remains intent on encouraging any Americans who still get their Social Security benefits by ...

Senator Elizabeth Warren accuses the SSA of misleading wait time data, warning that hidden delays could harm millions of ...

S enator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

Warren's proposal focuses on the financial straits that many Social Security recipients are in right now. According to her numbers, more than 7 million senior citizens live under the poverty line.