NYSEG responds to the Cayuga County Legislature's call for an investigation into the utility company's billing practices.

The Cayuga County Legislature voted Tuesday to request an independent audit of NYSEG and RG&E billing practices.

Rising utility costs have been the top constituent complaint fielded by the offices of local state representatives.

Update: Power has been restored to much of the impacted region, but several hundred remain without power in Schuyler County, ...

At a NYSEG community event in the Southern Tier residents voiced growing frustration over skyrocketing electric bills, with ...

Rep. Josh Riley (D-NY-19) has launched a formal investigation into the billing practices of New York State Electric and Gas ...

JOHNSON CITY, N.Y. (WBNG) -- NYSEG will hold a Community Connection event to connect directly with customers. Officials said ...

Smart technology is cutting power restoration times and boosting reliability across New York as NYSEG and RG&E spotlight recent successes in using automation to speed up service. The utilities pointed ...

New York State Electric and Gas reminded customers Thursday to avoid damaging underground utilities when taking on any outdoor project. April is National Safe Digging Month, and before homeowners and ...

Utility crews are addressing power outages as they pop up across the region. Some roads have been closed due to emergency utility repairs.

RG&E and NYSEG are reminding their customers that winter heating protections will soon come to an end, meaning they will ...

First and foremost, call 811 before you dig or log onto UDIGNY.org to have public utilities marked out,” said Jason Marsh, supervisor of damage prevention for NYSEG. “Everyone needs to do ...