The thing is, CRMs have always followed where conversations happen. Email gave us tools like Salesforce. Phone calls led to ...

Salesforce is raising prices for business users of its customer management, customer service, Slack and other products, while also adding new AI features to these offerings. The move comes a few weeks ...

With help from Salesforce in the form of funding, workshops and access to AI tools, the nonprofit InsideTrack is turning its unstructured data from education and career coaching into actionable ...

Introduction: Buffett’s Investing Philosophy Meets AI Warren Buffett, the Oracle of Omaha, is renowned for his cautious yet shrewd investing ...

AI agents have already turned heads among business leaders in Canada. In fact, 72 per cent of Canadian CEOs say they’re ...

AI and robotics are set to transform manufacturing, says Salesforce South Asia CEO Arundhati Bhattacharya. As plant floor ...

As part of its transformation, Jaquar Group will implement a suite of Salesforce solutions to enhance performance across functions ...

Salesforce plans to increase list prices for Enterprise and Unlimited editions of its Sales Cloud, Service Cloud, Field ...

Enterprise Editions and Unlimited Editions for Sales Cloud and Service Cloud are among those getting cost increases of about ...

Salesforce Inc. has announced plans to increase the prices of several of its major products beginning in August, making it ...

The cost of Slack's Business+ plan is now $15 per user per month. The company said it is adding the latest AI features to all paid plans, including the ability to deploy multiple employee-facing AI ...

Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM ...