In case you haven’t already completed it, here’s a reminder to take ITWeb's quick data resilience readiness survey. By adding your input, you could win a R5 000 online shopping voucher. The survey, ...

Data centre construction in space is one of several areas of growing interest, as the domain continues to influence industries and sectors.

Recent global research indicates that “ransomware attacks continued to trend upwards in 2024, rising by 3% compared to 2023, underlining the resilience of this particular cyber threat”. The surge in ...

The objective for the new subsidiary is to operate independently of the main Eskom entity to allow for competitive market positioning.

For end-users, USI tools transform complex, resource-intensive migrations into a streamlined, automated process, says Tony Bartlett, director of data centre compute at Dell Technologies SA.

Recent field diagnostics from DuxNet revealed that many switch failures stem from incorrect grounding during installation, says Tobie van Schalkwyk, business unit manager at Duxbury Networking.

AI agents are changing how companies predict, prepare for and respond to disruptions, says Augustine Tumi Mogashoa, IT and business continuity management specialist at ASQE.

Contact centre operators are using AI to craft conversational experiences with basic chatbots and more advanced virtual agents, driving the rise of immersive digital CX.

The company has announced a strategic restructuring of its operations across Africa to enhance and expand its market presence and customer engagement.

Incident response isn’t something you should practise until you get it right – you need to practise until you can't get it wrong, says BUI's Yunus Scheepers.

It is critical to have sufficient modems available to download metering data for customer billing, says the utility.