Roman neighbors and retired flight attendants Aurelia Ballarini and Francesca Codato came to pay respects to Pope Francis on Friday with very different motivations. Ballarini, 72, was coming to terms with her grief, and Codato, 78, was seeking forgiveness.

Rome is in mourning as the world says goodbye to Pope Francis, a transformative leader and spiritual guide to more than a billion Catholics. His death marks the end of an era and sets in motion a series of historic religious events that will impact travel to Rome and Vatican City in the coming weeks.